Get in touch
We'd love to hear from you. Send us a message using the form below.
Multiple Ways to Reach Us
Choose the contact method that works best for you. Our team is ready to help with all your accounting needs.
Phone Support
Speak directly with our accounting experts
+44 20 7123 4567
Mon-Fri: 9:00 AM - 6:00 PM
Emergency support available
Email Support
Send us your questions and documents
hello@onlineaccounting.co.uk
Response within 4 hours
Secure document portal available
Video Consultation
Face-to-face meetings from anywhere
Book Online
30-60 minute sessions
Screen sharing available
Our Office
London Headquarters
123 Financial District
Canary Wharf
London E14 5AB
United Kingdom
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM (By appointment)
Sunday: Closed
Emergency support available 24/7
Parking & Transport
🚇 Canary Wharf Station (2 min walk)
🚗 Paid parking available nearby
🚌 Multiple bus routes
♿ Wheelchair accessible building
Service Coverage
UK-Wide Service
We serve clients throughout the United Kingdom with our comprehensive remote accounting services.
✓ England
✓ Scotland
✓ Wales
✓ Northern Ireland
Industries We Serve
• Technology & Software
• Professional Services
• Retail & E-commerce
• Manufacturing
• Healthcare
• Construction
• Hospitality
• Property & Real Estate
Professional Memberships
🎓 Institute of Chartered Accountants (ICAEW)
🎓 Association of Chartered Certified Accountants (ACCA)
🎓 Chartered Institute of Management Accountants (CIMA)
🛡️ Professional Indemnity Insurance
Frequently Asked Questions
Quick answers to common questions about our services and getting started.
How quickly can you respond to urgent accounting needs?
We offer same-day response for urgent matters during business hours. For critical issues outside normal hours, our emergency support team is available 24/7 for existing clients. New clients can expect initial contact within 4 hours of enquiry.
What information do you need to get started?
To begin our partnership, we'll need your previous year's accounts, recent bank statements, current accounting software access (if applicable), and details about your business structure. We'll guide you through a comprehensive onboarding checklist during our initial consultation.
Do you work with businesses outside London?
Absolutely! While our headquarters are in London, we serve clients throughout the UK using cloud-based technology and secure communication platforms. Many of our clients prefer the convenience and efficiency of remote accounting services.
What accounting software do you recommend?
We work with all major accounting platforms including Xero, QuickBooks, Sage, and FreeAgent. Our team will recommend the best solution based on your business size, industry, and specific requirements. We also provide training and ongoing support for your chosen platform.
How do you ensure data security and confidentiality?
We use bank-level encryption for all data transmission and storage. Our team follows strict confidentiality protocols, and we're fully compliant with GDPR regulations. All staff sign comprehensive NDAs, and we maintain professional indemnity insurance for additional peace of mind.
Can you help with HMRC enquiries and investigations?
Yes, we provide full support during HMRC enquiries and investigations. Our experienced team will handle all correspondence, prepare required documentation, and represent your interests throughout the process. This service is included in our comprehensive packages and available as standalone support.
Need Urgent Accounting Support?
Don't let accounting emergencies disrupt your business. Our emergency support team is here to help.
*Emergency support available 24/7 for existing clients. New clients receive priority callback within 2 hours.